FAQs

Can I exchange my mug?

Items can be exchanged 2 days after they are received if the mug condition was the same as it was sent.

Can I refund / return my mug?

We do not do refunds nor returns. We encourage customers to carefully consider their purchases before completing their transactions.

When will I receive my order?

Orders should be received in 2 to 3 working days within Beirut district and 5 to 6 working days outside of Beirut district.

Can I pay in LBP?

LBP payments are accepted as per the daily market rate.